Support
Frequently Asked Questions
Answers to common questions about our services and process
What services does Sa7ab offer?
We offer AI & Machine Learning, Cloud Infrastructure, Software Development, Data Engineering, Security, and Automation services. Each service can be tailored to your specific business needs and delivered independently or as part of a comprehensive solution.
Which industries do you work with?
We work across a range of industries including fintech, healthcare, e-commerce, logistics, and enterprise SaaS. Our team has deep experience building solutions for businesses operating in the MENA region and globally.
How does your engagement process work?
We start with a discovery call to understand your goals and challenges. From there, we define scope and deliverables, provide a proposal, and once agreed, begin work in iterative sprints with regular check-ins and transparent progress updates.
What technologies do you work with?
Our stack includes TypeScript, Python, Go, React, Next.js, Node.js, and AWS services. For AI/ML we work with PyTorch, TensorFlow, and LLM frameworks. We choose the right tools for each project rather than forcing a single stack.
How do you handle pricing?
We offer both project-based and retainer pricing depending on the engagement type. After the discovery call, we provide a detailed proposal with clear scope, timeline, and cost. No hidden fees.
Do you work with startups or only enterprises?
We work with both. Whether you are a startup building your first product or an enterprise modernizing legacy systems, we scale our approach to fit your needs and budget.
Where is Sa7ab based?
Sa7ab Technology Solutions is registered in the United States with a strong focus on serving clients in the MENA region. We work with teams globally and operate remotely.
How long does a typical project take?
Project timelines vary based on scope and complexity. A focused MVP can take 6-12 weeks, while larger platform builds typically run 3-6 months. We provide timeline estimates during the proposal stage.
Do you provide ongoing support after launch?
Yes. We offer maintenance and support retainers to keep your systems running smoothly after launch, including bug fixes, performance monitoring, feature updates, and infrastructure management.
How do you ensure the security of our data?
We follow security best practices throughout development including encrypted communications, secure credential management, code reviews, and access controls. For projects with compliance requirements, we implement the necessary frameworks (SOC 2, GDPR, HIPAA).
Still have questions?
We'd love to hear from you. Get in touch and we'll get back to you promptly.